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Legal

Terms of Service

Last updated: July 24, 2026

These Terms of Service (“Terms”) govern your access to and use of the Abshir China platform, including the website at abshirmandarin.com, the mobile applications for iOS and Android, and all related services (collectively, the “Platform”), owned and operated by Abshir China (“we”, “us”, or “our”), a company registered in Kenya. By creating an account or using the Platform, you agree to these Terms in full. If you do not agree, do not use the Platform.

The Platform is an educational service providing Mandarin Chinese language courses, learning materials, and university admissions facilitation. All content on the Platform is strictly educational in nature.

1. Eligibility and Account Registration

1.1 Age Requirements

You must be at least 17 years old to create an account on the Platform independently. Users aged 13 to 16 may use the Platform only if a parent or legal guardian creates and manages the account on their behalf. By creating an account for a minor, the parent or guardian accepts full responsibility for the minor's use of the Platform and agrees to these Terms on their behalf.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, contact us immediately and we will delete it.

1.2 Your Account

By registering, you confirm that:

  • You meet the age requirements described above
  • You will provide accurate, current, and complete registration information
  • You are responsible for maintaining the security of your account credentials
  • You will promptly notify us of any unauthorised access to your account
  • You will not share your account credentials with any other person
  • You accept full responsibility for all activity that occurs under your account

2. Platform Access and Content

2.1 Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial educational purposes. All course content, videos, materials, and platform design are owned by Abshir China or its content creators and are protected by copyright and intellectual property laws.

2.2 Educational Purpose

The Platform is designed exclusively for educational purposes — specifically, Mandarin Chinese language learning and university admissions facilitation for study in China. All content, courses, materials, and community interactions are intended to support this educational mission. The Platform does not provide professional, legal, medical, financial, or immigration advice.

2.3 Prohibited Uses

You must not:

  • Download, copy, redistribute, or resell any course videos, materials, or content
  • Share your account login to allow others to access paid content without purchasing
  • Use automated tools, bots, or scrapers on the Platform
  • Attempt to reverse-engineer, decompile, or tamper with the Platform or its source code
  • Post content that is illegal, abusive, harassing, defamatory, or spam in the community
  • Impersonate Dr. Abshir, our staff, or other users
  • Use the Platform for any commercial purpose without our prior written consent
  • Circumvent any access restrictions, security measures, or content protection mechanisms

3. Payments and Refunds

3.1 Fees

Certain courses, learning materials, and the university admissions service are paid. All prices are displayed before purchase. Payments are processed via Stripe (international cards) or M-Pesa (East Africa). You agree to pay all charges associated with your purchases.

3.2 Admissions Agency Fee

The USD 199.99 agency fee is a one-time, non-refundable service fee that covers application facilitation, document review, and communication with universities on your behalf. This fee is non-refundable once the application process has commenced. The agency fee is separate from any fees charged by the universities themselves.

3.3 Course and Materials Refunds

If you experience a technical issue that prevents access to a paid course or material you have purchased, contact us within 7 days of purchase at abshirafc@gmail.com and we will investigate and offer a resolution, which may include a refund at our discretion. We do not offer refunds for change of mind once content has been accessed.

3.4 Subscriptions

If you subscribe to a monthly or annual plan, billing recurs automatically on the same date each period. You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period — no partial refunds are issued for unused time.

3.5 In-App Purchases (Mobile)

Purchases made through the Apple App Store or Google Play Store are subject to the respective store's payment terms and refund policies. For refunds on in-app purchases, you may need to contact Apple or Google directly. We do not control and are not responsible for the billing practices of Apple Inc. or Google LLC.

4. University Admissions Service

The China university admissions service is an application facilitation service. We assist you in preparing and submitting your application to Chinese universities. We do not guarantee admission to any university, programme, or scholarship.

  • Admission decisions are made solely by the universities — we have no influence over or responsibility for their decisions
  • You are responsible for the accuracy and authenticity of all documents you submit
  • Submission of false, forged, or misleading documents may result in immediate account termination and referral to relevant authorities
  • We are not liable for delays, rejections, or changes in university requirements, visa regulations, or government policies
  • We do not provide immigration advice, visa guarantees, or legal counsel regarding study permits
  • University programme details (fees, deadlines, requirements) are provided for informational purposes only and may change without notice

5. Partnership Programme

Organisations may apply to partner with Abshir China through the partnership application process. Submission of a partnership application does not create any contractual relationship or obligation on the part of Abshir China. Partnership terms, if approved, will be governed by a separate written agreement between the parties. We reserve the right to accept or decline any partnership application at our sole discretion, without providing reasons.

6. Community Guidelines

The community feed is a shared educational space for learners. You agree that any content you post:

  • Is accurate, respectful, and relevant to the learning community
  • Does not infringe the intellectual property rights of any third party
  • Does not contain spam, advertising, or promotional material for external products or services
  • Does not contain offensive, hateful, sexually explicit, or illegal content
  • Does not contain personal attacks, bullying, or harassment of other users

We reserve the right to remove any community content and suspend or terminate accounts that violate these guidelines, without prior notice. You retain ownership of content you post but grant us a non-exclusive, royalty-free licence to display it on the Platform.

7. Intellectual Property

All content on the Platform — including course videos, lesson materials, learning resources, quizzes, text, graphics, logos, and the platform design itself — is the intellectual property of Abshir China, Dr. Abshir, or its licensed content creators. Nothing in these Terms grants you any right to use our intellectual property other than the limited access licence described in Section 2.1. Any unauthorised reproduction or distribution of our content may result in legal action.

8. Push Notifications

The mobile application may send push notifications for course reminders, lesson updates, application status changes, and other educational communications. You can enable or disable push notifications at any time through your device settings. Disabling notifications will not affect your access to the Platform or its content.

9. Account Deletion

You may request deletion of your account at any time by using the account deletion option in your account settings or by contacting us at abshirafc@gmail.com. Upon receiving a valid deletion request, we will:

  • Delete your personal profile, community posts, and learning progress within 30 days
  • Retain payment records and financial transaction data for up to 7 years as required by Kenyan tax and financial regulations
  • Retain admissions application data for the duration of any active application process, after which it will be deleted
  • Revoke all access to paid courses and materials — this action is irreversible

10. Disclaimers and Limitation of Liability

10.1 Educational Content Disclaimer

All content on the Platform is provided for educational and informational purposes only. While we strive for accuracy, we do not warrant that all information is complete, current, or error-free. Course content reflects the knowledge and teaching methods of our instructors and should not be construed as professional, legal, medical, or financial advice.

10.2 Service “As Is”

The Platform is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

10.3 Limitation of Liability

To the fullest extent permitted by applicable law, Abshir China, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, revenue, profits, or opportunities, arising from your use of or inability to use the Platform. Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Platform shall not exceed the total amount you have paid us in the 12 months preceding the claim.

10.4 Indemnification

You agree to indemnify and hold harmless Abshir China, its directors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

11. Account Suspension and Termination

We may suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, submit false documents, or for any other reason at our sole discretion. Upon termination, your licence to access the Platform ceases immediately. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

12. Modifications to the Platform and Terms

We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without liability. We may update these Terms at any time. Material changes will be communicated to registered users by email and/or in-app notification. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform and delete your account.

13. Third-Party Platforms

The Platform may be available for download through Apple App Store and Google Play Store. Your use of these stores is subject to their respective terms. You acknowledge and agree that:

  • These Terms are between you and Abshir China only, not with Apple Inc. or Google LLC
  • Apple and Google have no obligation to provide maintenance, support, or warranty for the app
  • Apple and Google are not responsible for any claims related to the app, including product liability, consumer protection, or intellectual property claims
  • Apple and Google are third-party beneficiaries of these Terms and may enforce them against you

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Kenya, without regard to conflict of law principles. Any disputes arising from your use of the Platform shall first be attempted to be resolved through good-faith negotiation within 30 days. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

Nothing in these Terms excludes or limits any rights you may have under mandatory consumer protection laws in your jurisdiction that cannot be waived or limited by contract.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact

For questions about these Terms, contact us at:

Abshir China

Nairobi, Kenya

Email: abshirafc@gmail.com